Privacy Policy

Last updated: July 1, 2026

Zuly Nails ("we," "us," or "our") operates the website at zulynails.com, including our online booking system. This Privacy Policy explains how we collect, use, and protect the information you provide when you book an appointment with us.

Information we collect

When you book an appointment through our website, we collect:

• Your full name
• Your phone number
• The service you selected, the date and time of your appointment, and your preferred technician
• Any optional notes or special requests you provide

We do not collect payment card information through this website. We do not create user accounts or passwords.

How we use your information

We use the information you provide solely to:

• Confirm your appointment booking
• Send you an SMS appointment confirmation after you book
• Send you an SMS reminder before your appointment
• Allow our staff to manage and fulfil your appointment

We do not use your information for advertising, marketing campaigns, or any purpose unrelated to your appointment.

SMS messaging and consent

By entering your phone number and submitting a booking on our website, you consent to receive SMS text messages from Zuly Nails related to your appointment. These messages include:

• A one-time booking confirmation text sent immediately after you book
• A reminder text sent approximately one hour before your appointment

Message frequency is typically 2 messages per appointment booked. Standard message and data rates may apply depending on your mobile carrier plan.

To opt out of SMS messages at any time, reply STOP to any text message we send you. After opting out, you will no longer receive SMS messages from us. To opt back in, reply START. For help, reply HELP to any message or contact us through our website.

How we share your information

We do not sell, rent, or trade your personal information to any third party.

We use the following third-party services to operate our booking system:

• Supabase (supabase.com) — our database provider, which stores your booking details securely
• Twilio (twilio.com) — our SMS provider, which we use to send appointment confirmations and reminders to your phone number

These providers process your data only to the extent necessary to provide these services, and are bound by their own privacy policies and security practices.

Data retention

We retain your booking information for up to 12 months after your appointment date, after which it is deleted from our database. You may request deletion of your data at any time by contacting us through our website.

Security

Your information is stored in a secure, access-controlled database. Only authorized Zuly Nails staff can view booking details. We use industry-standard encryption for all data in transit (HTTPS).

Your rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our booking system after any changes constitutes acceptance of the updated policy.

Contact

For questions about this Privacy Policy or to exercise your data rights, please visit zulynails.com.